For effective restaurant management, it’s crucial to implement a high-quality, user-friendly system that simplifies operations and boosts customer satisfaction. We’ve personally experienced these frustrations many times before we developed our own system. All our products are developed in-house, and we know exactly how each part of the system works. This ensures that you will never encounter a situation where the left hand doesn’t know what the right hand is doing.

Our priority is to guarantee the highest quality and reliability by owning every product and understanding how it operates. You won’t experience unanswered support calls or get redirected to another company’s support. We take 100% responsibility for everything we do. Having worked in restaurants for years, we understand how demanding weekend evenings can be. That’s why our support team is available for you every day, including weekends, until midnight.

Key Features of a Restaurant System

While customer support is essential, choosing the right system means focusing on the following functionalities:

• Order Management: Accept and track orders from various channels, including online orders, phone reservations, and in-person visits.
• High Customizability: Tailor parts of the system to your business needs. Your restaurant shouldn’t be limited by a rigid system. The system should adapt to your specific operations.
• Point of Sale (POS): Ensure fast and accurate payment processing, supporting various payment methods and integration with other systems like inventory management and accounting.
• Inventory Management: Track ingredient and product inventory, automatically update stock levels, and provide alerts when restocking is needed.
• Reservation System: Allow customers to book tables online while enabling staff to manage reservations and plan seating efficiently.
• Analytics and Reporting: Provide insights into sales performance, menu effectiveness, staff workload, and other key metrics for informed decision-making.
• Mobile Application for Service: Enable staff to take orders directly at tables using mobile devices, speeding up service and minimizing errors.
• Integration with Online Platforms: Connect with delivery services, e-shops, and social media to expand reach and increase sales.

How to Identify a High-Quality and Simple System

• User-Friendliness: An intuitive and easy-to-navigate interface that doesn’t require extensive training.
• Flexibility and Scalability: The ability to customize the system to the restaurant’s needs and scale as the business grows.
• Integration Capabilities: Seamless connection with accounting programs, inventory management, and online ordering platforms.
• Positive References: Recommendations from other restaurateurs and positive reviews indicate the system’s reliability and efficiency.

When choosing the right system, it’s best to consider solutions that have been proven in practice. The Objednáme system is designed to be simple for staff to use and, most importantly, stable even offline, as confirmed by positive feedback from staff who use it daily.

By implementing such a system, you can streamline your restaurant’s operations and reduce administrative burdens. An eShop and mobile application can also offer customers an easier and faster ordering process, payment via facial recognition or fingerprint, loyalty programs, and other benefits you choose to include. This ultimately enhances customer satisfaction and supports long-term business growth.